Terms of service


Last Updated: [29\06\2025]

Welcome to 3XPRO! These Terms of Service (“Terms”) govern your use of our website www.3xpro.in and all services and products offered by us. By accessing or using our site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website.

1. Overview

3XPRO is an Indian car care brand that offers premium-quality car and bike cleaning products. These Terms apply to all users of the website, including browsers, customers, vendors, and content contributors.

2. Eligibility

To use our website or make a purchase, you must:

  • Be at least 18 years old

  • Have legal capacity to enter into a binding agreement

  • Provide accurate, complete, and current information when creating an account or placing an order

3. Account Registration

You may create an account to access certain features. You are responsible for:

  • Keeping your account credentials secure

  • All activities under your account

  • Informing us immediately of any unauthorized use

We reserve the right to suspend or terminate your account at any time if we suspect fraud or violation of our Terms.

4. Product Information

We strive to provide accurate descriptions and images of our products. However:

  • Product colors may vary slightly due to lighting or screen resolution

  • All prices are subject to change without prior notice

  • Availability of products may be limited or discontinued

We reserve the right to refuse or cancel any order for any reason, including errors in pricing or availability.

5. Orders and Payments

By placing an order on our website, you agree to:

  • Provide accurate shipping and billing information

  • Make full payment for the products and applicable shipping charges

  • Allow us to process the payment via our secure third-party payment gateways

We accept UPI, debit/credit cards, net banking, and Cash on Delivery (COD, where available).

6. Shipping & Delivery

We aim to dispatch your order within 1–3 business days. Estimated delivery time depends on your location.

  • Delivery delays may occur due to unforeseen circumstances

  • We are not liable for delays caused by courier partners

For full details, please refer to our Shipping Policy.

7. Returns & Refunds

Our Return & Refund Policy is available here. Key highlights:

  • Returns accepted within 7 days for damaged/defective items

  • Refunds processed within 3–7 business days upon approval

  • Certain items (like opened products) are non-returnable

Please review our Return & Refund Policy before making a purchase.

8. Intellectual Property

All content on this website—including logos, brand names, product descriptions, images, videos, and design elements—is the property of 3XPRO and is protected under copyright and trademark laws.

You may not reproduce, modify, distribute, or use our content without written permission from 3XPRO.

9. Prohibited Uses

You agree not to:

  • Use the site for any unlawful purpose

  • Post false or misleading information

  • Attempt to hack or disrupt the website

  • Upload malware, spam, or harmful code

  • Use automated tools (bots, crawlers) without consent

Violation of these rules may result in termination of your access.

10. Limitation of Liability

To the fullest extent permitted by law, 3XPRO shall not be liable for:

  • Any indirect, incidental, or consequential damages

  • Losses from delayed delivery or use of products

  • Issues arising from third-party service providers (e.g., payment gateways, courier services)

All products are used at the customer’s own risk. Always follow product instructions carefully.

11. Indemnification

You agree to indemnify and hold harmless 3XPRO, its owners, employees, and affiliates from any claims, liabilities, losses, or expenses arising from your use of the website or violation of these Terms.

12. Termination

We reserve the right to:

  • Refuse service to anyone at any time

  • Terminate or suspend your account for violating our Terms

  • Modify or discontinue any part of our website without notice

13. Changes to Terms

We may update these Terms from time to time. Updates will be posted on this page with the new “Last Updated” date.

Your continued use of the website means you accept the revised Terms.

14. Governing Law

These Terms shall be governed and interpreted under the laws of India. Any disputes shall be subject to the jurisdiction of the courts of [NEW DELHI India].

15. Contact Us

If you have any questions about these Terms, feel free to contact us:

📧 Email: support@3xpro.in
📱 Phone: +91-9310791028
🌐 Website: www.3xpro.in