Privacy policy
Effective from [18\07\2025], this Privacy Policy describes how 3XPRO collects, uses, stores, and protects your personal information when you visit or make a purchase from our website www.3xpro.in. Your privacy is important to us, and by using our website, you agree to the practices described in this policy.
When you visit our website, place an order, or interact with us, we may collect both personal and technical information from you. Personal information may include your full name, email address, phone number, shipping and billing address, and payment details. This information is collected when you voluntarily provide it to us while placing an order, creating an account, or subscribing to our newsletter. Additionally, we automatically collect technical data such as your IP address, browser type, device type, time zone, and details about how you use and navigate the website. This helps us improve your user experience and enhance our services.
Our website is hosted on Shopify, which securely stores your data using advanced encryption and security standards. All payment transactions are processed through Razorpay, a trusted payment gateway in India. While Razorpay handles your payment securely, 3XPRO does not store or access your full card or bank details. Razorpay’s own privacy policy governs their use of your payment information.
We use cookies and similar tracking technologies to offer a smoother, more personalized browsing experience. Cookies are small files stored on your device that allow us to remember your preferences, understand how you use our website, and offer relevant content and advertisements. We use different types of cookies, including necessary cookies for site functionality, performance cookies to optimize site speed, analytical cookies to track usage patterns, and marketing cookies to display ads tailored to your interests. You may manage or disable cookies through your browser settings at any time.
To better understand user behavior and improve our marketing effectiveness, we use analytics and advertising tools such as Google Analytics and Meta (Facebook) Pixel. These tools collect anonymized data about your interaction with our website. For example, Google Analytics helps us understand which pages are visited most often, while Meta Pixel allows us to track ad performance and target users with relevant content on Facebook and Instagram. These tools do not collect personally identifiable information and are used strictly for business insights and ad performance optimization.
Your information may be shared with third-party service providers who help us operate our store, fulfill orders, process payments, deliver products, manage marketing campaigns, or provide customer service. These third parties are bound by strict confidentiality and data protection agreements and are only given access to the information necessary to perform their functions. We do not sell, rent, or trade your personal information to any other businesses or marketers.
We take your data security very seriously and employ multiple safeguards to protect your information, including SSL encryption, secure servers, and regular monitoring for potential vulnerabilities. While we follow industry best practices, no method of data transmission over the internet or electronic storage can be guaranteed 100% secure, and we encourage you to use our services responsibly.
As a user, you have certain rights regarding your personal information. You may request to view, update, correct, or delete your data at any time by contacting us at support@3xpro.in. You also have the right to opt out of receiving marketing communications by clicking the unsubscribe link in our emails or by contacting us directly. Please note that we may retain some information for record-keeping purposes or as required by law.
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from anyone in that age group. If you believe that we may have collected data from a child under 13, please notify us so we can promptly remove it from our systems.
We may occasionally update this Privacy Policy to reflect changes in our business operations, legal obligations, or technology. Any changes will be posted on this page with a revised effective date. We recommend reviewing this policy periodically to stay informed about how we protect your data.
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us by email at support@3xpro.in. Your trust matters to us, and we are committed to protecting your personal data with transparency and integrity.
1. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors. If we discover that we have collected information from a child, we will delete it immediately
2. Changes to This Privacy Policy
We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically.
Your continued use of the website after any changes constitutes your acknowledgment and agreement to the updated policy.
3. Contact Us
If you have any questions, concerns, or complaints about our Privacy Policy or data handling practices, feel free to reach out:
📧 Email: support@3xpro.in
📱 Phone: +91-9310791028
🌐 Website: www.3xpro.in